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Tuesday, January 23, 2018

Free Workshop: Dealing With Difficult People - Intel Employees Only

Tuesday, January 23, 2018
12:00 PM - 01:00 PM

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Course Information

Dealing with Difficult People

This module will help you confront and deal effectively with the behaviors and attitudes of difficult people, rather than react negatively. You will examine difficult qualities and look at yourselves to see if you might be a contributing factor. You’ll review the concept of the benefit of the doubt, apply principles to counter difficult behaviors and attitudes.

Many people seek to avoid difficult people because confronting the person or situation can be emotionally uncomfortable. Yet, avoiding these people or situations can be worse. Unresolved conflicts and miscommunications waste enormous amounts of time and energy, can destroy morale, and impact the bottom-line cost in lost productivity.  People display difficult behaviors for a variety of reasons, often based on historical context from past experiences and situational context of what is happening in the moment.  This module examines what people say and do that indicate a specific attitude, and will help you apply a human relations approach to resolve issues.

 

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Location

CR-AN4-C100A BUM Room
Intel Campus
1300 S MoPac Expy
Austin, Texas 78746
United States
512-349-7000

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Who Should Attend

ANYONE AT INTEL WHO WANTS TO BETTER UNDERSTAND PEOPLE AND ENHANCE RELATIONSHIPS – Engineers, Sales professionals, Business 
 

Outline

 

·  Work more effectively with different people

·  Commit to principles for maintaining productive relationships

·  Better understand other people’s perspectives

·  Gain cooperation and change behavior without creating resentment 

 
 

525 Round Rock Drive West Suite A-145, Round Rock, TX 78681, US
P:512-349-7000

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